Customer Testimonials
The service advisor Mr Adam was nice and polite. I was amazed with the service they provided. Am glad I choosed this location. Keep up the good work.
May 17 .22 . Service advisor Adam, was very helpful, he was above 5 stars. But Christina , was not very nice, she was ignorant.
This is truly one of the best dealerships in Canada 🇨🇦. From sales to service and everything in between you get treated like royalty. The staff here is so friendly you feel like a family member. Great job Team I very proud to have purchased my car from Acura Sherway.
Attentive, efficient, clear explanation of work done. Complimentary car wash appreciated
Purchased a MDX Platinum 2022 and loved it. The car has everything and does not fall behind similar vehicles in the same category. Actually it has the best price for what it offers in comparison with the others. Despite the long wait due to chips market shortage, it was worth it. Service from Acura Sherway was great too and I had particular situation where they were very understanding and flexible. Appreciate the service.
Had a good experience upgrading my car with Ali Qureshi. He was fast, knowledgeable and helpful.
Great customer service, I appreciate their help, patience & caring.
I recently went into the Acura Sherway location and purchased a 2020 Acura RDX and my salesman was David Perry. The customer service was excellent, the process was made easy and i didn’t have to wait long to pick up my vehicle when it was ready. David was super professional and knowledgeable. If you visit this location i highly recommend you look for David as you will not be disappointed. I am definitely looking to come back in the near future to purchase a second vehicle and best believe i am going back to DAVID! Also i want to shout ...
Great experience after check in with service department I was given option of waiting at shop or getting a Uber ride home complimentary. I choose the latter. The service ended up being overnight again offered Uber to return to Sherway Acura. They then gave me a loaner car 2021 Acura TLX , nice car to have overnight. The next day they called to say the service was done and I could return at my convenience to do the final swap. Very convenient and personable service.
Christina is easy, helpful and great to deal with, very responsive and efficient with my time. Over the 21 years, I have always been happy with the servicing side too. I would highly recommend this service.
Want to thank Christine 😊 Sherway Acura is now my new home.
I had an amazing experience working with Peter Ho and the team at Sherway Acura. They got me a great offer on my car (better than what I was seeing in the market) and also got me into a brand new 2022 Acura within a few weeks. The communication was clear and fair and it was a GREAT experience overall! Aside from the customer service, the car is amazing 😀 Thanks Acura Sherway!
As always, I look forward to bringing my vehicle to Sherway Acura as I get the best service from this dealership. They keep me posted when the vehicle gets in, when it’s about to be completed and then once again when it becomes ready for pickup. They give it a nice car wash at the end; expressing their appreciation to their customers. Their prices are reasonable and very comparable to others but their services are of a top notch/know-how dealership. I would even change my wipers at Sherway Acura as they do it with genuine parts and most ...
I have been dealing with Acura Sherway for many years now. The service is simply amazing. I actually drive an extra hour as there is a dealership 4 blocks from my house however once you receive great service you continue to go back.
As always ACURA Sherway and Andy were friendly and professional.
Efficient, personalized service. Very pleased with our 2022 RDX.
High quality, reliable service. They keep you updated about the status of your vehicle to make sure you’re informed throughout Haven’t encountered any issues, hopefully it stays that way
Great service, good advice and always helpful. Always confident that Andy and his team are taking care of me, making sure my Acura is running well and that only necessary service is done - no extra charges or expenses. My car is a 2007 TSX and when I leave the service department I am always confident that my car will run well until my next service. My car has never being towed which is a compliment to both the Acura brand and their service team. Thanks Andy and the service team. John
I have been a customer of Acura Sherway for over a decade. Even with staff changes they always go above and beyond to accommodate me. The Jason the service car manager and his team are always to professional and Through. I recommend this dealership. Nazneen
Had a pleasure on meeting Shawn at this location, very helpful professional and most important honest. Thank you Shawn for helping us get our new car keep up the great work you do..LJ
Great customer service
I recently purchased a pre-owned Acura at Sherway. It was in excellent condition with low mileage at a good price. The salesperson, Jordan Khan, was very professional and walked me through the advantages of purchasing this particular vehicle. Although I wasn't ready to make a decision in purchasing the car, Jordan left the decision with me without pushing me to buy the vehicle on the spot which is an salesperson attitude I usually walk away from. After careful consideration throughout the day, I purchased the vehicle just before dealership closing that day. Well done Jordan! Keep up the good ...
Was looking for a replacement vehicle and it is tough in this market. Had my eye on a particular vehicle even before the lock-down but finally needed one. I saw one at Sherway and made an appointment to see it, but unfortunately a few minutes before I left for the door Jordan left me a message saying it had been sold but he would let me know as soon as another one comes in. A few days later he called me to let me know that another one is coming in so I booked an appointment for the next morning. ...
Sal is the man to help you find the best car for your needs. This is my second purchase from him and I could not be happier. Highly recommend to friends and family!
I highly recommend Sal, Ali, and Luke who made the stressful process of purchasing a vehicle as smooth as possible for me!
Quick and great friendly service. Christina was a pleasure to deal with.
Peter provided excellent support and made the entire new vehicle process simple and enjoyable!
My experience at Acura Sherway is always very positive and efficient. Andy Khan, my service consultant, is always very helpful and is a pleasure to deal wIth on my service calls.
Acura Sherway is an amazing dealership. Our representative Sal is truly amazing he goes above and beyond ever time he is very thrall very well informed and person of his word truly reliable. Sal and the Acura Family alway insure a smooth purchase of car or transitioning from one lease to another. From our Family too all of you at Acura Sherway thank you for always taking such good care of our family. Acura Forever 😊
Great service and done on time. Great experience in the lounge.
Brought in my car today for ita first service and was very happy the waiting lounge is comfy tje milk froth for the cappuccino was expired but I let them know.
We just purchased our 4th car with this dealership. As always, great service all around. David Perry is easy to deal with, very responsive and efficient with our time. Ali and Ameer were helpful and great to deal with. Over the years, we have always been happy with the servicing side too. I would highly recommend this dealership.
We bought an mdx here and love our purchase. Dave P. was our sales rep and did a great job communicating the details from appointment booking to the delivery of the car. There were a few scuffs on the suv we were looking at, and Dave brought out the service manager to see if they could fix it for us. The team did a great job; the car looked excellent upon delivery. Our other car is an ilx, so we knew we wanted to look at Acura first when replacing our suv. We went to Sterns Acura and did not ...
Thank you Peter and the Acura Sherway team. It is a challenging time in the industry to have cars supplied but I felt well taken care of and would recommend Sherway and Peter to others.
The entire process of purchasing a vehicle was superb. Peter listened to our needs, budget and wish list and found us the perfect car. Ali was excellent in ensuring the deal was done quickly .. we happily drove off the lot in a gorgeous MDX!
We are so happy with the purchase of our 2022 MDX. The service was wonderful! If you’re looking for a great salesman, contact Tony Primerano. Over the years, this is the third time we have gone back to Tony to help us purchase a vehicle. He’s an incredible associate of Acura, who is very knowledgeable and honest. He went above and beyond for us. Thank you again Tony!
Excellent service from everyone from the moment I walked in the showroom. Very happy with my new APEC RDX. Thank you Sal, Ali and David for all your help.
Peter and the team at Acura were great. Peter helped us a find the perfect SUV and ensured it would be available in a timely manner. Through the service department we were able to put snow tires on reserve and had everything installed for car pickup. Peter took his time setting up our new car upon delivery. He took us through all the various functions and didn’t make us feel rushed. This is are second vehicle purchase from Acura Sherway and we are very happy!
For the past 15 years I’ve been a customer of Acura Sherway. I just want say that everyone from the sales team to the service department over the past years have been very professional and forthright. I definitely would recommend purchasing a vehicle from Acura Sherway.
David L was extremely helpful. I purchased an TLX from him, and I love 3 hours away. He arranged so that the vehicle would be ready for my to take the same day if I decided to buy it. He was knowledgeable, friendly and willing to help make a deal. I had an excellent experience at Sherway Acura and I would return.
I was very pleased with this Acura dealership. The staff were professional and friendly. Upon arriving I was offered coffee, muffins or a sandwich! The environment is sleek and the feeling is one of calm. No haggling, high pressure sales here. I was especially impressed with Shobit, the employee who assisted me in finding the perfect car for my needs. He was open, honest, intelligent and humorous! I’d definitely rate the service a 5/5.
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