Customer Testimonials
Brought my car in for its first service. I decided to go with Acura Sherway as they were very close to my work. Eric was the service advisor that helped me. He was very helpful and kept me well informed. Will definitely be coming back
Sal, Luke and Ali were a pleasure to deal with and we love our new MDX.
Excellent service and very fair on there assessment I would purchase another vehcsl from this dealership
Clean, friendly, covid precautions. But... Expensive 🤯
Great team and great service with Acura Sherway. First class experience all the way around
Professional through and through.
Just had a new set of snow tires on my MDX. Service was great and Andy is an awesome service rep
The new receptionist is kinda weird & makes you do a check in process for no reason. The snacks are all gone; it's just coffee only now. Service and service reps are very friendly and do their work well. Customer service experience should be reverted back to pre-covid levels with old staff and/or retraining.
We had a great experience with Acura Sherway. We went in to buy a pre-owned RDX and David Perry was very helpful and patient, and made the decision and buying process easy for us. The car was ready for us on the day of pickup and David took time to explain us all the features before we took off. Would definitely recommend this dealership to anyone in the market looking for a reliable luxury car.
We are so grateful for Sal, Luke and everyone at Acura Sherway. They helped us find the perfect car, exactly what we wanted. Thanks Acura Sherway!
Even though I am ultimately opted to not get repairs done this day, my experience was excellent. It wasn't my first time visiting Acura Sherway, and so long as I'm driving Honda/Acura vehicles it will not be my last. Christina was my service specialist, she was great and very understanding of my specific situation. The service area, waiting area, and showroom are all top notch, bright, clean and welcoming.
I always appreciate their professionalism: they clearly itemize the work to be done, provide a loaner vehicle for me, and complete any maintenance or repairs when promised.
Sal went above and beyond on my new 2022 Acura RDX purchase. Luke was exceptional with the delivery and reviewing all the car’s features. Well done Sal, Luke and Acura Sherway!
Friendly staff. Service explained to me in detail. Great communication. Fair prices. Thank you Acura Sherway for your continued excellence.
“Absolutely amazing” is how I would describe my experience at Acura Sherway, and with my sales rep Sal Khan! As soon as I entered the dealership and the first time I met Sal, I could tell he would be the right guy to help me with all of my car shopping needs. Sal is a pure legend with such great demeanour and a very easy going approach, he went above and beyond to ensure I receive the best possible customer experience. I can truly say with highest assurance that I was not treated like a any random customer but rather ...
Great customer service! Professional, quick and knowledgeable!
Excellent service. Car booked in at appointment time. Explanation and cost of service given when car dropped off. Car was ready for pick up at time promised. Staff friendly and helpful. Will definitely return to Acura for service.
Acura Sherway has a top notch service department.
My wife and I had an excellent experience with David Perry, Ali Q, and the rest of the staff at Acura Sherway. David was very flexible during our pre-sale inquiries and proved very attentive in matching us with the best vehicle for our needs as we chose to downsize from our previous vehicle. The team took great care of us and were both responsive and supportive through all the stages leading to our driving our new car home, and making themselves available to address questions post-sale. This is the second vehicle that we've purchased from Acura Sherway, and we'...
It was a pleasure to work with you Tony. Your expertise and knowledge was of great assistance throughout the entire process. You were honest and up front about delivery dates and availability, and most importantly you responded to all my emails and calls. Thank you kindly
Great service!
Took my car in for servicing - Great customer service as always! Christine didn’t try to oversell me on any services and proactively checked for any recalls! Acura Sherway is out of my way but it’s the awesome customer service experience that keeps me coming back. Thank you Christine!
Took my car in for an oil change and the service given was excellent. Had to do a quick errand while waiting and when I informed the Service Technician Christina, she gave me a car to do the errand since mine was not ready yet. That's true customer service.
I have acquired 10 or more vehicles from Sherway Acura. Sal Kahn and his team make the entire process of purchasing a new car enjoyable!
Sherway is the BEST!
An excellent team of professionals focussed on creating an outstanding customer experience.
Excellent and efficient service Highly recommend
David Perry was great helping me move from a 2017 to 2022 MDX, even though we had a few month delay due to sourcing issues from the factory he kept me in the loop throughout the process. Thanks David
Sal, Ali and Luke were all outstanding. Seamless experience from start to finish. Thanks for my new MDX. Fantastic car!!!
Fantastic team, clean, friendly. Jordan Khan helped me get an amazing deal.. Thank you
David and Ali were awesome to work with. I just loved that I wasn’t dealing with pushy salespeople and my needs were heard and I was treated so well. David paired me with the perfect car for me, within my budget and with everything on my wish list. I just love the car!. He was such a professional and nice person. Ali was great and set me up with everything I needed re-financing in record time (plus he’s a talented artist!). I walked in on Tuesday afternoon and by Friday morning, my car was ready. Such great service ...
Sal and his team at Scura Sherway were amazing! Great service and friendly! Shoutout to Luke who did a great job onboarding and walking us through when picking up our vehicle. Definitely coming back when I'm ready for another car 🚗
I would like to highlight Adam Hafeez's great service. On my last visit I was concerned about the required service. Adam reassured me that he would look at the issue and provide pictures to ease my concerns. This was amazing for me as this was a teachable moment to get more familiar with my vehicle. Not only did Adam deliver on his promise but went above and beyond by providing me the best service experience I have had to date. Thank you Adam and Sherway Acura.
As an Acura owner for 1.5 years, I have only had great experiences with Andy and Sherway Acura. Booking appointments is easy and everyone is friendly and courteous. This week, I was in and out quickly, booked my next appointment for winter tires and my dirty RDX was nice and clean when they were finished. Thank you Andy.
David L was extremely helpful. I purchased an TLX from him, and I love 3 hours away. He arranged so that the vehicle would be ready for my to take the same day if I decided to buy it. He was knowledgeable, friendly and willing to help make a deal. I had an excellent experience at Sherway Acura and I would return.
I was very pleased with this Acura dealership. The staff were professional and friendly. Upon arriving I was offered coffee, muffins or a sandwich! The environment is sleek and the feeling is one of calm. No haggling, high pressure sales here. I was especially impressed with Shobit, the employee who assisted me in finding the perfect car for my needs. He was open, honest, intelligent and humorous! I’d definitely rate the service a 5/5.
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